Transforming better
PREDICTABLE SUCCESS FOR COMPLEX CHANGE INITIATIVES
through organizational structure and behaviors
Paula helps organizations achieve predictable success in transformation—especially in industries like energy, higher education, logistics, and finance.
After leading and rescuing large-scale programs for over two decades, she found one common truth:
why transformations fail
Transformations don't fail because of technology.
They fail because we only see, monitor and manage "ON TIME" AND "ON BUDGET" rather than the "STRUCTURES" and "BEHAVIORS" that keep us on time and on budget.
That insight led to the creation of the SCALE Framework for Predictable Success—a practical, data-informed approach that helps leaders manage the human and structural dynamics of change.
how trx change and paula make the difference
Paula’s framework stands on the shoulders of respected thinkers:
- Peter Drucker: Culture eats strategy for breakfast.
- Safi Bahcall: Structure eats culture for lunch.
- Paula: Behavior is what defines and feeds both—determining predictable success or failure.
The SCALE Framework unites these insights into a single, actionable model for managing transformation.
Through TRX Change, Paula partners with executive and transformation team to:
- Diagnose the gap between uncertainty and predictable success
- See and manage the structural and behavioral factors driving outcomes
- Navigate the complex change required for sustainable transformation
Her work bridges strategy, change management, and behavioral science, giving organizations a clear path to reliable results.
Through TRX Change, Paula partners with executive and transformation team to:
- Diagnose the gap between uncertainty and predictable success
- See and manage the structural and behavioral factors driving outcomes
- Navigate the complex change required for sustainable transformation
Her work bridges strategy, change management, and behavioral science, giving organizations a clear path to reliable results.
the scale framework for predictable success
The SCALE Framework for Predictable Success is built on five actions: Standardize, Centralize, Align
Standardize
Together, they form a repeatable structure that helps organizations:
- Simplify complex change
- Build alignment across teams
- Strengthen leadership and engagement
- Achieve results that last
With SCALE, success is no longer accidental—it’s predictable.
check out our book: TRANSFORM Better
Paula's new book, Transform Better: Predictable Success for Complex Change Initiatives, is a field guide for transformation leaders.
It includes:
- Proven strategies from real-world transformations
- Practical tools and diagnostics
- Free downloadable templates to help teams put SCALE into practice
let's make success predictable
If your organization faces stalled projects, shifting priorities, or disconnected teams—you’re not alone.
Predictable failure is common. Predictable success is possible.
Learn how the SCALE Framework can help you see, measure, and manage what matters most.
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